How long will it take to receive my products?
- If the item is in stock, orders are shipped out within 3 business days (this does not include shipping time). If your item is on pre-order, this will be stated on the product page.
- Please note that shipments to Canada take between 8-14 days for delivery.
- Allow an additional 7-10 days for personalized engravings.
Do you offer worldwide shipping?
YES! Simply enter your shipping address at checkout and the shipping rate will be calculated based on the weight of the package.
How many prints will fit in one box?
All of the boxes measure 1.5 inches deep, which is enough to hold up to 110 proof prints comfortably.
*If you print the square print set from Artifact Uprising, about 65 prints will fit inside, as this paper is much thicker than regular photo paper.
Are there discounts for buying in bulk?
Yes! Check out our bundles of 5, where you can save $25 per bundle.
Can I order prints from your site?
The Ultimate Box is our option for one complete wedding package delivered to your clients, which includes everything from a selection of the best prints to carefully thought out packaging and delivery.
What's the best way to ship the fragile glass box to my clients?
So glad you asked! We've put together a tutorial on how we do it, and where to buy all the packaging materials over at this blog post.
How do the glass boxes come packaged?
All of our boxes are wrapped individually (even when ordering more than one at a time), so that you can reuse the shipping box with your own clients. More photos and information on that here.
What is your return policy?
- Items may be returned or exchanged within 30 days of purchase. Please keep your original packaging, as this is the easiest way to ensure it returns back to us safely. Send us an email and we will provide you with a prepaid return label.
- Though it does not happen often, if your products are damaged in transit we will gladly provide a replacement box at no extra charge.
100% Satisfaction Guarantee.
If you are not completely satisfied with your purchase, please let us know and we will do everything possible to make it right.
Have a question you don't see here? Send us an email at email@example.com and we'll be happy to answer.